Privacy Policy

Privacy Notice

Effective Date: February 12, 2020

Last Revised: October 14, 2022

 

At Vulcan Arms, LLC (in this Privacy Notice, “Vulcan Arms,” and the terms “we,” “our,” and “us” refer to Vulcan Arms, LLC), your privacy is incredibly important to us. This Privacy Notice (the “Notice”) describes what information, which includes Personal Information, we collect about you and the users of the Services (collectively, the “Users”), how Vulcan Arms will use the information, how the information will be stored, and your rights in relation to the collection of your information when you visit, use, or interact with our website, located at www.vulcanarms.com including any subdomains or subpages, (referred to as the “Website” in this Notice), and all associated services offered on or through the Website, (collectively, the Website, and all other services offered on or through the Website shall be referred to herein as the “Services”).

It’s important to know that our Website may contain links to third party sites not controlled by Vulcan Arms or covered by this Notice. We recommend that you check the privacy policies of any other sites you visit before providing any information about yourself as their privacy practices may differ from those of Vulcan Arms. If you cannot find the privacy policy of any of these sites via a link from the sites’ homepage, you should contact the site directly for more information.

When you use or access the Website and/or Services, you are accepting the terms and conditions of this Notice, and Vulcan Arms will have the right to use your information and Personal Information as described in this Notice. If you do not agree to have your information or Personal Information used in any of the ways described in this Privacy Notice, you must discontinue use of the Website and Services immediately.

 

Personal Information We Collect

As used in this Notice, “Personal Information” means, “information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.” We, or a third-party operating on our behalf, collect Personal Information about you when you visit our Website and voluntarily decide to provide Personal Information about yourself. The Personal Information may include, but is not limited to:

  • Name;
  • Address;
  • Phone numbers (including mobile);
  • Email address;
  • Date of birth; and
  • Your precise physical location.
  • Credit Card Information

Information We Automatically Collect

When you visit the Website and/or utilize the Services, Vulcan Arms automatically collects some information about you and your activities. For example, when you visit the Website, Vulcan Arms automatically collects information about your Internet Protocol (“IP”) address, your computer operating system and browser type, the amount of time you spent accessing the Website, language preferences, and the website you were viewing directly before you visited the Website. The Website, or a third-party service provider, also collects certain information about your usage and activity on the Website by using certain technologies, such as: 

  • Cookies: Vulcan Arms automatically collects information by using “Cookies.” Cookies are small data files that have unique identifiers and reside, among other places, on your computer, mobile device, and on the Website. Cookies help Vulcan Arms improve the Website and your experience when visiting the Website, by helping with tasks such as recognizing you and your browser when you visit the Website, analyzing User behavior, and remembering your settings from previous visits. You may be able to disable cookies by making the appropriate selection from your browser options. However, if you choose to disable or delete cookies, you may limit the functionality Vulcan Arms can provide when you visit the Website. 
  • Mobile Device Information: When you access the Services by using a mobile device (e.g., a cell phone or tablet), Vulcan Arms may collect, store, and process certain identification numbers associated with the device (e.g., an IDFA, unique device ID, or Google Ad ID), and information about the mobile device model, type, manufacturer, operating system, and phone number. 
  • Web Beacons: Vulcan Arms may collect information by using web beacons. Web beacons are small, electronic images that may be used on a website or in emails. Vulcan Arms may utilize web beacons to count visits, deliver cookies, and understand Website usage. 
  • Do-Not-Track Signals: We currently do accept Do-Not-Track Signals and do not employ technology that recognizes Do-Not-Track Signals from your browser. 
  • Log data: When you use the Website, Vulcan Arms may collect information called “log data” or “log information.” If collected, this information would include the browser type and operating system that were used to visit the Website, the associated IP address for the visit, and the time of day of the Website access. Vulcan Arms may log this information for internal recordkeeping and business purposes. For example, the log information is important for audit, security, quality improvement, and other internal business purposes. 
  • Information About How You Use the Services: We may collect information about your participation and actions on the Website. This may include information such as the pages you view, how you browse the Website, and the various functions that you use. 
  • Location Data: Vulcan Arms does not currently track or automatically collect your precise geographic location or any latitude or longitude coordinates associated with your location. However, it’s important to note that some types of collected information (e.g., your IP address) may possibly be used to provide an approximate location of your computer or mobile device. Vulcan Arms does not currently take any steps with this type of information to identify your precise geographic location. 

How Vulcan Arms Uses the Collected Information

We use information (which includes Personal Information) collected on or through the Website for various functions, which may include:

  • Providing the Services to you;
  • To provide information to you about our Services and/or new products;
  • To administer the Website and Services or to diagnose and resolve technical problems;
  • Processing your request for services, products, or information;
  • Improving our Services, customer service, and/or products;
  • Facilitating your participation in online activities;
  • Generating, creating, and reviewing reports and other data about the Users on the Website and to conduct research on the Website and any usage or patterns;
  • Provide you and other Users with customer support; and/or
  • Where we need to comply with a legal or regulatory obligation. 

Anonymous or De-identified Information

Vulcan Arms may anonymize, aggregate, and/or de-identify collected information, including Personal Information, including first name and state. As a result, Vulcan Arms may use, process, or disclose any such aggregated and/or de-identified information in accordance with applicable law, which does not generally restrict or prohibit the use of aggregated and/or de-identified information. Accordingly, no such use is prohibited by this Privacy Notice, and all such anonymized and de-identified information may be used and disclosed to third-parties without limitation. 

How Personal Information is Disclosed

  • Personal Information Disclosed to Third-Parties

We do not disclose any Personal Information about you to any third-parties except as stated in this Notice, as otherwise permitted by law, or as authorized by you. Third-parties to whom we disclose Personal Information are required by law and contractual undertakings to keep your Personal Information confidential and secure and to use and disclose it for purposes that a reasonable person would consider appropriate in the circumstances, in compliance with all applicable legislation, which purposes include:

  • To provide the products and Services to you;
  • To process transactions through data processing service providers; and
  • To fulfill marketing agreements with affiliates and partners. 

Because many of the third-parties (including service providers) we use are located in the United States, including the Vulcan Arms affiliates, your Personal Information will be processed and stored inside the United States, and the U.S. government, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your Personal Information under U.S. laws. 

Personal Information Disclosed to Affiliates

In addition, in the normal course of providing the Services, Personal Information may be shared within Vulcan Arms and with its affiliates (which includes the parents, subsidiaries, and affiliates of Vulcan Arms) in order to provide the Services, perform analysis and research, for marketing purposes, for the improvement of the Services, to perform system administration, and/or crime prevention or detection. 

Business Transactions

Your Personal Information may be disclosed in connection with any Vulcan Arms transaction, such as a merger, sale of all or a substantial portion of Vulcan Arms’ assets or shares (including a change of control or acquisition of all or a portion of our business), reorganization, or in the event of bankruptcy, dissolution, divestiture or any related or similar proceedings. 

Applicable Law

In our discretion, Vulcan Arms may disclose Personal Information to: (i) enforce Vulcan Arms’ policies and procedures, including the investigation of any potential violation, (ii) satisfy applicable law, legal process, regulation, subpoena and/or court order, or other government request, (iii) investigate any claim or allegations and defend itself against any third party claims or allegations, (iv) protect against harm to the rights, property or safety of Vulcan Arms, the Users, or any member of the public, as required or permitted by applicable law and (v) detect, prevent or otherwise address criminal or potentially criminal behavior, or security or technical issues. 

Advertising

In accordance with applicable law, Vulcan Arms, or a third-party operating on the behalf of Vulcan Arms, may use the information (which includes Personal Information) collected about you and other Users to advertise to you and/or customize the advertisements you see. This information may be combined and linked with data from other sources. 

Security of Your Personal Information

We restrict access to the Personal Information obtained from the Website to only those employees, agents and contractors who need it to do their jobs and provide the Services. In addition, we maintain administrative, technical, and physical safeguards designed to protect your Personal Information. Among the safeguards are the encryption of communications and information via Secure Socket Layer (SSL) encryption technology, access controls, separation of duties, and similar security protocols. However, due to the nature of the Internet and related technology, we cannot guarantee the security of Personal Information, and Vulcan Arms expressly disclaims any such obligation. 

Access to Your Personal Information

You have the right to access your Personal Information and request rectification of any Personal Information in Vulcan Arms’ files that may be obsolete, incomplete, or incorrect. However, to help secure your Personal Information, Vulcan Arms does not provide online access to its Users to view or amend Personal Information in its database. If you have any questions about the Personal Information Vulcan Arms has stored about you, or you would like to correct, update, or amend any such Personal Information, please contact Vulcan Arms as provided below. 

Information Retention

Vulcan Arms will, in accordance with applicable law, store your information and Personal Information for as long as necessary to provide you the Services or for historical records. Please contact Vulcan Arms to have your information and/or Personal Information removed from our files. We will respond to any such requests in accordance with our standard practices, but in any case, it may take up to thirty (30) days to complete your request(s). We will only retain your information or Personal Information after receiving a request to remove your information or Personal Information for longer than that provided above in order to satisfying any legal, accounting, record retention, record archiving or reporting requirements. 

Vulcan Arms’ Policy Towards Children

The Service and Website are not directed towards any individual or person who is under 18 years of age. Vulcan Arms does not knowingly or intentionally collect Personal Information from persons under 18. If you are a parent or guardian, and you learn that your child or minor under the age of 18 has provided Vulcan Arms with Personal Information, please contact Vulcan Arms immediately. If we become aware that we have collected Personal Information from a minor without verification of parental consent, then we will immediately remove that information from our servers. 

California Privacy Rights

California’s Shine the Light law provides California residents with the right to receive disclosures about any sharing of their personal information with other companies. 

If you are a California resident and you provided your personal information to Vulcan Arms, then, once each calendar year, you may submit a written request for information about the information we shared, if any, with other companies for their use in direct marketing. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. For example, if you make a request during the 2022 calendar year, we will provide you with information regarding any sharing activities during the 2021 calendar year. To submit your written request, please contact Vulcan Arms at the address or email address provided below. 

Within 30 days of receiving your request, Vulcan Arms will send you a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. 

To obtain this information, please provide your name and address to the address posted in this Notice, with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Vulcan Arms reserves the right not to respond to requests sent more than once in a calendar year, or requests submitted to an address other than the one posted in this Notice. To “Opt Out” please  Please email support@vulcanarms.com. 

Changes to this Notice

This Notice is effective October 14, 2022. We reserve the right to alter this Notice at any time in our sole discretion. Any change to this Notice will be posted on the Website in a timely manner.

Notice to You

If we need to provide you with a notification or information about the Services, whether for legal or other business-related purposes, then we will send you such notifications and information via the email address we have for you.

Contacting Us

If you have any questions or concerns relating to the processing or use of information or Personal Information described in this Privacy Notice, you may contact us at:

Vulcan Arms, LLC

15301 Dallas Parkway, Suite500

Addison, Texas 75001

Email: support@vulcanarms.com